Customer Spotlight – Early Adopter Continues to Protect Patient Information with Email Encryption


Thought Leadership

Customer Spotlight – Early Adopter Continues to Protect Patient Information with Email Encryption

Zix Staff

The Final HIPAA Rule went into effect in March of last year. With its release some healthcare organizations, business associates and sub-contractors began to evaluate email encryption for assistance with compliance and to ensure protected health information was “unusable, unreadable, and indecipherable” in transit. However, many healthcare organizations, such as Bay Area Medical Center, were no strangers to the security solution.

In 2004, Bay Area Medical Center in Marinette, Wis., set a goal to meet early HIPAA compliance standards and find a solution that was transparent and easy to use. For the best solution that fit the bill, the medical center’s IT department turned to ZixCorp. Since then, Bay Area Medical Center staff has easily shared encrypted messages with patients and business associates through its use of ZixGateway.

One decade later, Bay Area Medical Center still finds Zix Email Encryption to be the best solution on the market. As Pete Eisenzoph, Director of Information Technology for Bay Area Medical Center, put it:

“When we originally selected Zix Email Encryption, we thought it was the best solution on the market. Ten years later Zix continues to be the leader and provides the ease-of-use that is so critical for our users. By routing outbound communications through ZixGateway, we gain the peace of mind that protected health information is secured and compliant with HIPAA guidelines, no matter who sends the email.”

During the last 10 years, Eisenzoph has seen email encryption take off in the state of Wisconsin. More and more healthcare providers are using Zix Email Encryption, and as a result, sending and receiving encrypted email has never been easier.

A little about Bay Area Medical Center:

  • Located in Northeast Wisconsin
  • 99-bed general acute care hospital
  • Emphasis on heart and vascular care, orthopedics and sports medicine, women’s services, diagnostic radiology, cancer treatment and emergency care